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Aldo Shoe Complaint - non delivery
Aldo Shoe Complaint

Aldo Shoe Complaint

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non delivery


I bought and paid for boots. Was assured by sales rep. that they would be delivered to store in 3-6 days. Bought Friday. No problem for receipt by following Thursday (birthday). Now I learn that they mean 3-6 business days (not counting weekends although they are open for business). The 3-6 days does not begin until the order is processed (1-3 days). In my case the order was not processed for 6 days, and shipping will be at least another week. Poor service to promise you one thing, get your money and then send you to head office where they state that non of those dates are true. Way to take the money and run ALDO. Lying to get a deal is not very professional.

Regards Kristin in Kitchener


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